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Europe

France

Mon--Fri 9:00-20:00 FST0805 370 916Email SupportService & Chatofficial website

Italy

Mon--Fri 9:00-20:00 CEST800 690 921Email SupportService & Chatofficial website

Russia

Mon-Fri 9:00-20:00 EETDST8 800 775 66 15Service & Chatofficial website

Spain

Mon--Fri 9:00-21:00 CEST900 128 128Email SupportService & Chatofficial website

United Kingdom

Mon-Fri 9:00-18:00 GMT+44 0800 021 1888Email SupportService & Chatofficial website

Netherland

Mon-Fri 9:00-17:00 CEST0800 3344553Email SupportService & Chatofficial website

Germany

Mon--Fri 8:00-20:00 CEST0800 - 223 11 44Email SupportService & Chatofficial website

Belarus

Mon-Fri 9:00-18:00 EETDST8 820 0071 3000

Kazakhstan

Mon-Fri 9:00-18:00 EETDST88000808328Email Support-RUEmail Support-KZOfficial website-RUOfficial website-KK

Poland

Hotline hours: Mon-Fri: 8:00 a.m.-8:00 p.m. Chat: Mon-Fri: 8:00 a.m.-8:00 p.m.; Sat: 9:00 a.m.-5:00 p.m., except public holidays.+48 800 111 332Email SupportOfficial website

Belgium

Mon-Fri 9:00-18:00 CET80031221Email Support-NLEmail Support-FRofficial website-NLofficial website-FR

Portugal

Mon-Fri 9:00-17:00 UTC351800600908service.pt@support.mi.com

Romania

Mon-Fri 10:00-18:00 CET800885835Email Support

Czech

po–pá 09:00–17:00 UTC+1+420 800701541official website

Greece

Δευ-Παρ(Τεχνική Υποστήριξη): 09.00-17.00Εξυπηρέτηση Πελατών: 211 999 1515Τεχνική Υποστήριξη:211 234 5544Email Supportofficial website

Bulgaria

service.bg@support.mi.com

Hungary

Mon-Fri from 09:00 to 17:00 local time06-80-180457 service.hu@support.mi.comService & ChatOfficial website

Serbia

service.rs@support.mi.com

Sweden

Monday-Friday: 09:00-17:00020-120 32 31Email SupportService & Chat

Austria

Monday-Friday: 09:00-17:000800 11 11 77Email SupportService & Chatofficial website

Serbia

Monday-Friday: 9:00-18:00800190695Email SupportService & Chat

Asia

Hong Kong

Mon-Sun 9:00-18:00 HKT3077 3620 Email SupportService & ChatOfficial website

Japan

Monday to Friday: 9:00~18:000120-767-378: Toll Free, incoming calls only03-4578-4694: Navi Dial (charges apply), (external line), call charges will be incurred by your telephone company.Email SupportService & ChatOfficial website

South Korea

Weekdays 9:00-18:00 (Closed on Saturdays and public holidays)070-8015-1154Email SupportService & ChatOfficial website

India

Mon-Sun 8:00-23:00 IST1800 103 6286Email SupportService & Chat

Indonesia

Hotline: Mon-Sun 08.00-20.00 WIB; WA Chat: Mon-Sun 9:00-24:00 WIB; Live Chat: Mon-Sun 09.00-18.00 WIB00180300650029 (Free)021-50960328 (Paid)WA ChatService & Chatofficial website

Macao

9:00-18:00 CSTService.mo@support.mi.com

Taiwan

Mon-Sun 9:00-18:00 CST02 77255376Email SupportService & ChatOfficial website

Malaysia

Monday to Saturday: 9:00-20:00 MAT1800 18 0112Email SupportService & ChatOfficial website

Philippines

Monday to Saturday: 9:00-20:00 PHTToll-Free: 1800-1110-3128 (Free for Sun, Globe, BayanTek, Innove & Smart users)PSTN: (632) 8271-3230 ( Accessible to all carriers; standard charges apply)Email SupportService & ChatOfficial website

Singapore

Monday to Saturday: 9:00-20:00 SGT800 852 8474Email SupportService & ChatOfficial website

Turkey

Pzt-Cum 09:00-19:000 800 621 22 26Email SupportService & Chatofficial website

Thailand

Monday to Saturday: 9:00-20:00 TST1800014171Email SupportService & Chatofficial websiteLine

Vietnam

Monday to Saturday: 9:00-20:00 VST1800 400 410Email SupportService & ChatOfficial website

Kingdom of Saudi Arabia

Sunday - Thursday 10:00 - 19:008001202002Email SupportOfficial website

Pakistan

Monday-Saturday 09:00-18:000800-942664Email SupportService & ChatOfficial website

Uzbekistan

Mon-Fri 9:00-18:00 Uzb+998712055785

Myanmar

Monday to Friday 9:00-6:000800 800 8101 (only supports MPT fixed and mobile networks)0959765479708（others）service.mm@support.mi.com

United Arab Emirates

Monday to Friday: 9:00-18:00800 03 20 664Email SupportService & ChatOfficial website

Africa

Morocco

Mon-Fri 9:00-18:00 GMT+10800 090 190Email Support

Egypt

10:00-20:00 GMT+1 (except Friday) 17068Email Supportofficial website

Nigeria

Mon-Fri 9:00-18:00 GMT+1 (except holidays)2347001235377Email Supportofficial website

South Africa

Mon-Fri 9:00-18:00 UTC+2 (except holidays)+27112090001Email Support

Kenya

Mon-Fri 9:00-18:00 UTC+3 (except holidays)+254202213788

North America

Mexico

Mon-Fri 9:00-18:00 UTC-6800 269 2630Email SupportOfficial website

South America

Chile

Mon-Fri 9:00-18:00 UTC-4800004227Email SupportOfficial website

Peru

Mon-Fri 9:00-18:00 UTC-5080009040service.pe@support.mi.com

Colombia

Mon-Fri 9:00-18:00 UTC-5018005191116Email Support

Global

Xiaomi Global Service Email

support.global@support.mi.com